Online Identities in the post COVID-19 era

As the COVID-19 outbreak forces in-classroom training to turn online, digital identities come to shed light on the field of online safety. On the other hand, the subsequent lockdown has driven a huge rise in remote working, leading not only businesses, but employees as well to develop their digital skills towards a total digital transformation.

Suddenly, we have all found ourselves in need of secure ways to log into online systems, while, at the same time, being on the front line of a local COVID community that has sprung up with no established ways of people being able to identify the identity of the community’s members.

As the pandemic onslaught revealed a great opportunity for policy makers to reflect on the legal plausibility that comes together with the deployment of emerging technologies, humanity seems to face a peak moment in terms of collaborative work.

Although drones, 3D printing, machine learning and open source technologies have been deployed, new initiatives should be emerging towards endeavor to secure digital identities and verify credentials with the onset of COVID-19 Digital Response. This should lead to start laying the joint development of applications and shared data models on which digital economy and online safety are established.


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  • Kundu, S. & Mallick, A. (2020, December), Digital identity in the post-COVID era – how Open Banking can help, Accenture, retrieved 20.12.2020 from